Salesforce Business Analyst
? Gather requirements
? Gain insight into client's business objectives
? Configure/customize Salesforce.com using web-based administration tools (form layout, workflow design, view creation, etc.)
? Work with developers to define and create specifications for any custom code or data migration requirements
? Lead meetings and engage with clients to:
o Train end-users
o Create knowledge transfer documentation
o Test that our customizations meet the customer's requirements
? Perform business process analysis, document process flow using tools such as Visio, and work with the client to optimize the process from a procedural and technology standpoint. Iterate through the process with the client to review/refine and seek sign off.
? Look for and act on additional project opportunities.
? Work closely with Project Managers, Business Analysts and directly with clients to meet client needs.
? Enforce use of industry-accepted best practices and development standards to ensure quality delivery.
? Establish self as and serve as a trusted advisor to clients.
? Contribute to Aeoflex's expanding knowledge base and repository of best practices and expertise.
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