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Posted Feb 17

Salesforce Business Analyst

Aeoflex Technology Group, Inc.
Chicago, Illinois, United States Full Time

Job Description

? Gather requirements

? Gain insight into client's business objectives

? Configure/customize Salesforce.com using web-based administration tools (form layout, workflow design, view creation, etc.)

? Work with developers to define and create specifications for any custom code or data migration requirements

? Lead meetings and engage with clients to:

o Train end-users

o Create knowledge transfer documentation

o Test that our customizations meet the customer's requirements

? Perform business process analysis, document process flow using tools such as Visio, and work with the client to optimize the process from a procedural and technology standpoint. Iterate through the process with the client to review/refine and seek sign off.

? Look for and act on additional project opportunities.

? Work closely with Project Managers, Business Analysts and directly with clients to meet client needs.

? Enforce use of industry-accepted best practices and development standards to ensure quality delivery.

? Establish self as and serve as a trusted advisor to clients.

? Contribute to Aeoflex's expanding knowledge base and repository of best practices and expertise.

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